Hours & Scheduling

Hours:

Monday – Thursday (ask about our Friday options)

7:30 am – 4:30 pm [Lunch – 12:30-1:30pm]

Appointment Scheduling

To request an appointment you may call our office directly at (903)-831-1000. If we are out of the office your can request an appointment online.

Appointment Policy

The scheduled appointment is reserved specifically for your child. Any change in this appointment affects many patients. If a cancellation is unavoidable, please call the office at least 24 hours in advance so that we may give that time to another patient. We will contact you to confirm your appointment, and that appointment will be removed from our schedule if we can not confirm the appointment with you. If we leave you a message (email, text, voicemail) please respond as soon as you can to confirm your appointment.

For young children, restorative (fillings, extractions, etc.) procedures are scheduled in the morning. Children, as well as adults, are more prepared and do better in the morning for these types of procedures.

We strive to see all patients on time for their scheduled appointment. There are times when our schedule is delayed in order to accommodate an injured child or an emergency. Please accept our apology in advance should this occur during your appointment. We will do the exact same if your child is in need of emergency treatment.

Please plan to arrive 5 minutes or more before your scheduled appointment.

This will allow time to complete any additional paperwork and see your child on time.

If you arrive 10-15 minutes late for your appointment, you may be asked to reschedule for the next available appointment time.

Again, please call at least 24 hours in advance if a cancellation is unavoidable so that we may give it to another patient.

Broken or missed appointments affect many people. If two (2) broken/missed appointments occur or two (2) cancellations without 24-hour notice, our office reserves the right to not schedule any subsequent appointments.

A parent or legal guardian (with official documentation) must be present during the initial examination and any restorative appointments.

If at any time you have questions, please feel free to ask our staff or call our office. We are here to help in any way we can. We appreciate you entrusting your child’s dental health to us.